Lampu Philips Bergaransi

Now, Philips lamps with Warranty. Philips gives you more than just our best quality of lamps, we give you a peace of mind.
Now you can easily exchange your Philips energy saving lamps, for any quality defects, as following :
– Inoperative/zero hour

– Defect cap
– Half burning
– Coating problem
– shortlife/lamps after several hours/week/month.

Warranty valid for following products :
Philips energy saving lamps (Essential, Tornado, Genie, Ambiance, Helix, Ecotone, Easyscene) and Philips LED lamps.
Note: SiTrang is out of warranty scope.

WARRANTY VOID IF:
- No store code and date of purchase (DD/MM/YY).
- No proof of purchase receipt/bill/invoice
- Product is modified.
- Product is damaged due to :
- misuse, accidents, damaged in transit or other physical damage.
- Abnormal operation/negligence.
- Outdoor application
- Enclosed downlight application
- Small downlight application (min. space 1.5 cm from reflector)
- Natural disaster and other emergencies.
- Production code of product has been removed.
- Product purchased without SNI Code -> parallel import.

Claim Mechanism :

Disclaimer : The information stated above is for purchase on traditional stores only.
What we informed here is "Garansi Toko" which only for traditional store. As for sale purchase on Modern Retail stores, store warranty is only for 2 weeks, but after 2 weeks, the warranty is available by contacting our toll free line (philips care), as stated below.

SHOULD YOU NEED ANY FURTER INFORMATION KINDLY CONTACT:
Philips Care Center:
0-800-10-52678 (LAMPU)
During office hours (Mon - Fri : 9 AM - 5 PM)